Our standard delivery time is approximately 3 weeks from approval of order/artwork and payment. If you’re working to a specific deadline, please make sure we are aware when placing your order.
Our express delivery time is 7-10 business days from approval of order/artwork and payment. This service is only available on our Classic Range.
We provide PDF visuals for every order, and ask you to check and sign them before we carry out any production on your order.
This approval process is crucial as it allows you, the customer, to make any relevant changes and be entirely happy with what you are ordering. It gives us an exact format to work from and, in the event of a discrepancy, allows both parties to verify what was signed for.
All of our custom clothing goes through a strict quality checking processing before we ship, but in the unlikely event that you wish to return any items please contact us before doing so, as once a garment is decorated, we are unable to issue refunds except where there is a demonstrable quality failing.